#Rocky mountain power utah outage how to#

Other updates include a new energy usage and temperature graph on the customer account summary page, and a faster, more streamlined process for when customers move homes or businesses.Īdditional enhancements are planned for 2018 as part of the utility’s efforts to improve customer communications and provide more ways for customers to manage their energy use. “We wanted to make it simple for our customers to have quick and easy access to the most up-to-date information,” Muhlestein said. Those who have the Rocky Mountain Power mobile phone app already have access to similar information and updates, but can still sign up for the text alerts. The new alerts were developed based on direct feedback from customers. Those interested can register on the Rocky Mountain Power website and customize which types of notices they want to receive. We also have options for billing reminders and payment information.” “In the past, customers would call or go online for updates on outages,” said Aric Muhlestein, Rocky Mountain Power director of customer service and support. “Now, after they sign up, customers can receive text or email updates on an outage, including changes to the estimated time of restoration and cause. Crews were quickly notified of the outage and began actively working on investigating the cause. Reports of the outage first came just after 7 a.m. More than 6,000 homes in Utah experienced power outages at some point Sunday after thunderstorms across the state resulted in widespread flash flooding.A few thousand Rocky Mountain Power customers in southern Utah lost power earlier in the evening. 'The best advice is to be prepared for either hot weather or cold weather, and have things ready to be able to whether those instances where an outage may be an extended period,' said Eskelsen.This week, Rocky Mountain Power launched a program that will keep customers more in the know about power outages, billing and payment information. According to Rocky Mountain Power’s outage map, the outage was centered near the University of Utah campus, in the Yalecrest neighborhood. The majority of the outages over 11,100 are in the northern portion of Utah.

This is up from 76 outages and over 12,200 customers at 6:30 a.m. For continuous updates text OUT to 759677 or visit /outage. (ABC4) Rocky Mountain Power is now reporting 107 outages is leaving over 13,300 across Utah without power to start Tuesday. Estimated time of restoration is 4:30 am. 11,000 customers in Wellsville, Nibley, and Mendon. Link cell phone with Rocky Mountain Power for updates Rocky Mountain Power 38 mins We're aware of an outage affecting approx.First Aid kit with essential medications utilities of the Rocky Mountain Power Pool operate includes all of Colorado and Wyoming, most of Utah and parts of Montana, Idaho, and Nebraska.Officials suggest residents have the following items in case of a power outage: However, the company says that if outages do occur, they are usually restored inside one or two hours.

#Rocky mountain power utah outage how to#

WATCH: How to stay safe during Utah heatwave 'We do expect to be able to weather this hot weather this week without any problems, but that said, severe weather of any kind, whether it’s hot weather or cold weather or stormy weather, can produce outages and we stand ready to deal with those when they present themselves,' Eskelsen said. Rocky Mountain Power says it gears up for this kind of extreme weather during periods of calm or normal temperatures, just so it can be ready when the system is really needed. To report an outage or other problem with a traffic control signal, please contact the UDOT Traffic Control Center at: 1-80 Stormwater Parks Please note that all parks owned, operated, or maintained by Park City Municipal Corporation are closed from 2:00-6:00 a.m. 'In hot weather, electricity use of all types goes up, so summer’s our peak,' said Dave Eskelsen with Rocky Mountain Power, adding that the company delivers more energy during summer than at any other time of the year.

HEAT FORECAST: Check how hot it will get in your neighborhood this week SALT LAKE CITY - As a possible record-breaking heat wave grips Utah, officials with Rocky Mountain Power are asking residents to be prepared should an outage occur during the high temperatures.